Excellence matters: one of Poland’s best employers recognized on a global level
Rafał Olejniczak, General Manager of 3M Global Service Center Poland, has been recognized globally under Operational Excellence Leader of the Year category. Rafał was invited to the OPEX Week: Business Transformation World Summit 2018 in Orlando (Florida), and has been recognized a finalist among Top 6 Global leaders in Operational Excellence Worldwide.
Central Europe, with its dynamic growth, as well as economic and political stability, has been attracting a growing number of investors who consider it as an excellent location. Poland is by far the largest country in the region and has also the largest pool of highly-qualified human capital. As Wrocław is one of the fastest developing cities in the country, 3M Company, an American multinational corporation based in Maplewood, (Minnesota), decided to follow the global trend and open its very first Global Service Center here in 2015.
3M Global Service Center Poland was established with the objective focus on Finance, Sourcing, HR, Master Data and IT operations. But very soon it has proven its value and expanded the operations to Business Services and Intercompany operations. Having such diverse portfolio, the Center still managed to establish a worthy of appreciation standard operating model. One of the key factors of their success is the connection with the service industry, benchmarks and appraisal.
Only within the first two years of operations on the Polish market, 3M Global Service Center Poland succeeded not only in developing a very effective operating model, service improvement and high-class methodologies but also proved to be one of the best employers in the region. In 2017 the center was recognized locally and regionally by Great Place to Work, ABSL and SSON. It also started its journey with Process Excellence (PEX) Network, a global community for process professionals, business leaders and executives who want to improve their businesses through process and operational excellence.
The Center started collaboration with PEX in 2017 by taking part in workshops, benchmarking and appraisals. This time PEX Awards assessed the center at the European round of awards followed by global round of awards in the following categories:
- Best Improvement Program Deployment
- Best Improvement Project Deployment
- Best Technology-Enabled Process Improvement Project
- Best Project Contributing to Customer Excellence
- Most Innovative Approach to Driving Culture Change
- Operational Excellence Leader of the Year
3M Global Service Center Poland has been recognized again – this time at the global level. Rafał Olejniczak has been recognized globally and the only one representing Europe under Operational Excellence Leader of the Year category. Rafał was invited to the OPEX Week: Business Transformation World Summit 2018 in Orlando (Florida), and has been recognized a finalist among Top 6 Global leaders in Operational Excellence Worldwide.
3M Global Service Center Poland being based in Wrocław – one of the fastest developing cities in the country – has perfect conditions to create an excellent ecosystem for business, professional and personal development. Staying well-connected and open to its counterparts in the city, the Center can boast of highly qualified employees, best practices, as well as its network and knowledge sharing opportunities.
Authors:
Ashish Shrivastava
Katarzyna Postawa
3M Global Service Center EMEA
3M Global Service Center EMEA (3M GSC) has been operating in Poland since 2015, when the 3M Company took the strategic decision and chose Wrocław to be its first global business services’ location (the other two are located in Costa Rica and the Philippines). 3m Global Service Center delivers business support services in the areas of: finance, accounting, procurement, human resources, data management, business operations, process automatization and IT. It boasts of an innovative approach, great atmosphere and excellent development opportunities in the central location of Wroclaw. Being on the market for nearly 3 years, it has been named a 2017 Great Place to Work® among Top 5 in the country; it has finished as first runner-up in the Tiger category for the Business Excellence ABSL Diamonds Award; GSC Poland has also been recognized internationally by SSON (The Shared Services and Outsourcing Network) and adjudged “Best Shared Service Team” among Top 5 in Europe and now – PEX Network.
3M in Poland
3M Poland is a branch office of Minnesota Mining and Manufacturing and it has been present in Poland for 25 years. The headquarters of the company are located in Kajetany near Warsaw. There are four 3M production operations centers in the country: two in Wrocław, one in Janinów, and one in Rabka. 3M is also known for its educational activities, delivered by the Innovation Center and Training Center, both located in Wrocław. Currently, the company employs over 3,000 employees.
For more than 25 years 3M in Poland has been contributing to the development of Polish business and the economy, for which it has received numerous awards and distinctions: “The Pearl of Innovation - PROGRESS 2013” and Superbrand 2014/15. 3M Poland creates excellent work environment and great development opportunities for its employees. For this reason it has received a multiple “Reliable Employer” title and Great Place to Work® recognition.
About 3M
In 3M, our mission is to invest in innovation and share our research results to improve people’s lives worldwide. 3M sales value exceeds 30 billion dollars, and over 90 000 of our employees cooperates closely with our clients around the world.
